FAQ:
1. Q: What certificate do SgaierTruss have?
A: CE and TUV SGS certification.
2. Q: What is the terms of payment?
A: We accept Bank Transfer, Western Union or Escrow ,
By T/T, 30% of invoice value as deposit, 70% balance paid before shipment.and some others.
3. Q: Where is the loading port?
A: Port Huangpu in Guangzhou or Ports in Shenzhen.
4. Q: Where is your factory located? How can I visit there?
A: Our factory is located in No.25.Jinkeng Road,Jinshan Village,Shiqi Town,Panyu District,
Guangzhou City,Guangdong Province,China,
It is about 60 minutes by taxi from Guangzhou airport to our factory.
Contact with us, if you want to visit SgaierTruss. We warmly welcome you!
5. Q: How does your factory do regarding quality control?
A: We control products quality under the instruction of national standards.
6. Q: What is your packaging?
A: Air bubble film or Carton or flight case.
7. Q: How long the deliver time?
A: General it is about 5-15 days.
8. Q: What is your after-sales service?
A: Free parts provided once broken within one year.
9. Q: Do SgaierTruss accept OEM order?
A: Yes, we welcome OEM order as well.
10. Q: Do SgaierTruss accept customized logo order?
A: Yes, we can make logo on the truss for clients..

After Sale Service:
Professional engineer and application specialists respond to your requests efficiently

Follow up the case, record the entire process. Solution will be provide with 24 hours
Meanwhile, the problem complaint will be reported to QC department
QC will find defect from which department, who is in charge to identify responsibility
Collecting and record customer respond, suggestion, requirement

Warranty period:
Life-time warranty. Any problem caused by our party within one year from the date of shipment, we will provide free spare parts for the repairment. After one year, we can provide the spare parts, but the user should pay for the related cost, including cost of the spare parts, delivery cost etc.

Guangzhou Sgaier Truss Co., Ltd. is a professional manufacturer engaged in the research, development, production, sale and service of stage,truss,bleachers,protable bar,flight case and tent. We are located in Guangzhou city with convenient transportation access.

Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction. We are famous for superior quality, competitive prices, first-class craftworks, safe package, and prompt delivery. Therefore, we can fully satisfy your demands and have a large customer base.In recent years, our company has introduced a series of advanced equipment including welding machine, cutting machine, punching machine,milling machine,bending machine, advanced laboratories and automated production equipment.

In addition, we have obtained CE, TUV, SGS certificates and patent certifications. We actively participate in social activities and receive the honorary title of charity.

More than 90% of our products are selling well in 100+ countries which cover 6 continents. Moreover, OEM & ODM services are also available and welcomed. Whether selecting a current product from our catalog or seeking engineering assistance for your application, you can talk to our customer service center about your sourcing requirements.

We sincerely welcome friends from all over the world to visit our company and cooperate with us on the basis of long-term mutual benefits. We are looking forward to receiving your enquiries soon.